Your Rights and Our Responsibilities

This notice describes how your health information may be used and disclosed and how you can access this information. Please review it carefully.

I. Our Commitment to Your Privacy

Your health information is personal, and we are committed to protecting it. We maintain a record of the care and services you receive to provide quality treatment and to comply with legal requirements. This notice applies to all records created by Beam Mental Health LLC.

We are required by law to:

• Maintain the privacy of your protected health information (PHI)

• Provide you with this notice of our legal duties and privacy practices

• Follow the terms of this notice while it is in effect

• Inform you of changes to our privacy practices, which will apply to all PHI we maintain and will be made available upon request, in our office, and on our website

II. How We May Use and Disclose Your Health Information

For Treatment, Payment, and Health Care Operations

We may use or disclose your health information without your written permission for:

• Treatment: Coordinating or managing your care with another provider (e.g., consulting with a specialist).

• Payment: Submitting insurance claims or determining eligibility.

• Health Care Operations: Administrative activities like quality assurance or staff supervision.

Appointment Reminders and Communication

We may use your information to remind you of appointments or contact you about scheduling via phone, voicemail, email, or text.

Public Health and Safety

We may disclose your PHI to authorized public health authorities for purposes such as:

• Preventing or controlling disease

• Reporting abuse or neglect of a child, elder, or vulnerable adult

• Reporting adverse reactions to medications

Legal and Governmental Use

We may disclose your information when required to comply with:

• Court orders or subpoenas

• Health oversight activities such as audits or licensure

• Law enforcement investigations

To Prevent Serious Harm

We may use or disclose PHI if we believe it is necessary to prevent a serious threat to your health or safety or the safety of others.

To Business Associates

We may disclose your PHI to third-party service providers (e.g., billing, scheduling platforms) who perform functions on our behalf. These associates are required by law to safeguard your information.

III. Other Uses and Disclosures Require Your Authorization

Any other uses and disclosures of your protected health information not described in this notice will be made only with your written authorization. You may revoke this authorization at any time, in writing, unless we have already taken action based on it.

IV. Your Rights Regarding Your Health Information

You have the right to:

• Access Your Record: Request to see or get a copy of your health record.

• Request Corrections: Ask us to amend health information you believe is incorrect or incomplete.

• Request Confidential Communication: Ask us to contact you in a specific way or at a certain location.

• Request Restrictions: Request that we limit how we use or disclose your information (though we are not required to agree).

• Receive an Accounting of Disclosures: Request a list of times we shared your health information, except for treatment, payment, or operations.

• Receive a Copy of This Notice: Request a paper or electronic copy at any time.

V. Changes to This Notice

We may change this notice at any time. When we do, we will post the revised version in our office and on our website. The new notice will apply to all the health information we maintain.

VI. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

To file a complaint with Beam Mental Health LLC, contact: support@beammentalhealth.com

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your scheduled service. You can also ask your provider — and any other provider you choose — for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Effective Date: 05/01/2025
Beam Mental Health LLC
www.beammentalhealth.com

These Terms of Service (“Terms”) govern your use of this website and any services, content, memberships, or products provided by Beam Mental Health LLC (“we,” “us,” “our”).

By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy.

1. Website Purpose
This website is intended to provide general information about our services, allow users to schedule appointments, access secure portals, purchase memberships and digital products, and learn more about Beam Mental Health LLC.

2. User Accounts and Membership Access
Certain areas of the website may require account creation. If you create an account, you agree to provide accurate information and to maintain the confidentiality of your login credentials.
You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms or our community guidelines.

3. Payments and Digital Products
We may offer memberships, downloadable products, or merchandise for purchase. All sales are final unless otherwise specified. Prices and availability are subject to change without notice.
Payment processing is handled by third-party vendors. We are not responsible for errors or issues caused by payment providers.

4. Use of Services and Site Content
You may use this site only for lawful purposes. You may not:

• Attempt to gain unauthorized access to secure areas

• Copy, sell, or distribute site content without permission

• Use the site in a way that could disrupt its functionality
  We reserve the right to modify or discontinue any part of the site at any time.

5. Intellectual Property
All content on this site—including text, graphics, logos, images, and downloads—is the property of Beam Mental Health LLC or its licensors and is protected by copyright, trademark, and other laws.
You may not reproduce, modify, or distribute our content without written consent.

6. Disclaimers

Not Medical Advice
This website is for informational and educational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment. Use of this website does not create a therapeutic relationship.

No Guarantees
Outcomes of therapy vary by individual. Beam Mental Health LLC makes no guarantees about results or progress related to mental health services.

7. Limitation of Liability
To the fullest extent permitted by law, Beam Mental Health LLC and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from your use of or inability to use the website or its content.

8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, terms, or practices of those sites.

9. Termination
We reserve the right to terminate access to this site or our services at our discretion, including if a user violates these Terms or misuses our platform.

10. Governing Law
These Terms are governed by the laws of the State of Vermont, without regard to its conflict of law principles. Any disputes will be handled in the courts located in Vermont.

11. Updates to These Terms
We may update these Terms from time to time. The most current version will always be posted on this page. Continued use of the site constitutes your acceptance of any changes.

12. Contact Us
If you have questions about these Terms, please contact:
Beam Mental Health LLC
Email: support@beammentalhealth.com
Website: www.beammentalhealth.com

Effective Date: 05/01/2025
Beam Mental Health LLC
www.beammentalhealth.com

Beam Mental Health LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email, phone number, or other details you provide via contact forms, scheduling requests, newsletter signups, or membership enrollment.

Usage and Technical Data

• IP address, browser type, device information, and pages visited via cookies and analytics tools such as Google Analytics and Facebook Pixel.

Transactional Data

• Purchase history and billing details for digital products, merchandise, and memberships (processed securely via third-party platforms).

2. How We Use Your Information

We may use your information to:

• Respond to inquiries or requests

• Schedule appointments and deliver services

• Manage user accounts and memberships

• Process purchases or subscriptions

• Send appointment reminders, updates, or marketing emails (with your consent)

• Improve our website, services, and user experience

3. Use of Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience and analyze site performance. Tools like Google Analytics and Facebook Pixel may track usage patterns, but do not collect personally identifiable health information.

You can manage cookie preferences in your browser settings.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted service providers that help operate our website, process payments, or deliver services (e.g., SimplePractice, payment processors, email platforms). These third parties are contractually obligated to maintain data privacy and security.

5. HIPAA and Protected Health Information (PHI)

If you become a client of Beam Mental Health LLC, any health-related information shared through clinical services or the SimplePractice platform is governed by HIPAA and our Notice of Privacy Practices. PHI is not collected or stored directly on this public website.

6. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal data. However, no method of internet transmission is 100% secure. For sensitive communications, we encourage use of our secure client portal.

7. Your Rights and Choices

You may:

• Request access to or correction of your data

• Withdraw consent for certain types of communication

• Unsubscribe from marketing emails

To exercise these rights, contact us at support@beammentalhealth.com.

8. Third-Party Links

This website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our website is not intended for use by individuals under 18. We do not knowingly collect personal information from minors through this website.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted here, and the effective date will be updated accordingly.

11. Contact Us

For questions about this Privacy Policy or your data:

Beam Mental Health LLC
Email: support@beammentalhealth.com
Website: www.beammentalhealth.com